If your files aren’t showing up or you don’t see files that should be there, visit the selective sync feature article in addition to this article.

You see a “Dropbox is damaged”, “OperationalError”, or “BrokenTempDirError” error.

You see “permission error”, “access denied”, “permission denied”, or “rejected by server”.

Dropbox has unexpectedly high CPU, memory, or RAM usage.

You see a “can’t establish secure connection” error or a different sync error message.

Files are taking a long time to sync, are syncing slowly, or appear to always be syncing.Dropbox appears to have stopped syncing, is no longer syncing, or is stuck indexing.Dropbox is not “downloading” or not “uploading”, meaning not syncing or updating, files.Dropbox is not syncing, updating, or refreshing files, folders, or shared folders.Use this article to fix the following issues:

If you’re experiencing syncing problems on any device, including your computer (Windows or Mac), phone (Android or iPhone), or tablet, use this article to troubleshoot. Ensure to follow any of the steps or procedures accordingly and try one after the other, if one doesn’t work.This article covers basic and advanced fixes for Dropbox sync issues.

Disable/Uncheck the settings for Force click and haptic feedback.Īfter using either of these troubleshooting options, the drag and drop feature on your Mac device should work perfectly.

From Apple Menu, go to System Preference.

Quit Force Click and Haptic Feedback for Trackpadsįorce Click and Haptic Feedback sometimes interferes with some apps and features on your Mac device, including Drag and Drop.

Delete these preference files and restart your Mac device.

From the user Library Preference folder, locate the PLIST files below:Ĭom.plistĬom.plist.

Hit Command, Shift and G from Finder, to display the “ Go to Folder” screen, showing ~/Library/Preference/ and click “Go”.

To be safe, you should do a complete backup on your Mac first. If Drag and Drop do not work after the prior options, then you should try trashing some user-level preference files.

When your system reboots, try Drag and Drop again.

If you hardly reboot your device, it could also be the solution to Drag and Drop failure on your computer. If Drag and Drop do not work after trying to quitFinder, you should try restarting your Mac device.

Try using Drag and Drop again after closing the “ Force Quit” menu.

Select Finder and hit “Relaunch” to quit and reopen Finder on your Mac.

Click on Command, Option and then Escape to display the “ Force Quit” Menu.

Cant close dropbox on mac